Appointment Care Instructions 

Before the appointment:

  • If you are receiving Spravato (intranasal esketamine), it is recommended that you review this FDA approved Medication Guide before each treatment.  
  • Be sure you have arranged a safe ride home.  A rideshare app or taxi service is acceptable.  If you do not have a ride home, you cannot receive ketamine/esketamine treatment safely and your appointment will be canceled without refund. 
  • Please arrive 10 minutes prior to your scheduled appointment time
  • Do not eat any solid food 4 hours prior to your appointment. You may drink clear liquids up to 2 hours prior your appointment 
  • Wear comfortable, loose-fitting upper body clothing for IV access if receiving IV ketamine and vital sign monitoring equipment
  • Ketamine/esketamine has not been proven safe in pregnancy. If you are physically capable of pregnancy, we recommend a urine pregnancy test, which we will offer you before your treatment. Do not empty your bladder before your appointment if you plan on taking the pregnancy test
  • Do NOT use any stimulants such as ADHD medications, cocaine or caffeine for more than 12 hours prior to your appointment
  • Do NOT use any recreational drugs including alcohol for more than 12 hours prior to your appointment 
  • DO take your regularly prescribed medications unless specifically instructed otherwise
  • If you want to discuss dosing or any other medical question with an Emerge Ketamine Physician prior to your visit, you must do so 24 hours prior to your appointment via text/call/email

During the appointment: 

  • We encourage you to have an ally with you during your treatment. This can be a close friend, family member or someone else important to your support system 
  • We encourage patients to focus on the inner experience of their mind during the ketamine infusion/esketamine treatment – this is best facilitated by the use of an eye mask and headphones with appropriate music or ambient tones. We will provide you with a comfortable eye mask and sanitized headphones, and you are welcome to use your own
  • We will provide a selection of curated music, ambient tones, and white noise to play during your infusion. Ketamine can alter your sensory perception, so we recommend you use our musical selections. If you would like to listen to your own music, please let us know ahead of time so we can review it for appropriateness
  • Esketamine (Spravato) appointments will be a minimum of 2 hours duration as mandated by the FDA.  IV ketamine appointments will typically last 1 hour and 20 minutes.  
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After the appointment:

  • Patients will commonly feel fatigued for the remainder of the day. Plan on rest and relaxation after your infusion
  • You MUST have a ride home after the appointment (friend/family/ride-share). Do not drive, operate heavy equipment or make big life decisions for the rest of the day of your appointment
  • Use the time after the appointment to reflect, journal, and consolidate the insights you gained during your treatment
  • Consider scheduling a psychotherapy appointment or scheduling some time to talk with your treatment ally after your infusion

Payment/Refunds/Cancellations/Rescheduling

  • If you must reschedule your appointment, you may do so from the scheduling confirmation email sent at the time that you booked the appointment or by calling or emailing Emerge Ketamine directly
  • Please review Emerge Ketamine Terms and Policies regarding refunds and fees related to late cancellations and no-shows 

Directions to WOBURN location: 

  • Address: 800 West Cummings Park Suite 6250 Woburn Ma 01801
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  • After entering the building, take the elevator to the sixth floor.
  • When you exit the elevator, go directly to your left and enter suite 6250. 
  • If you have difficulty finding the office, call the Woburn Emerge Ketamine front desk line at 781-776-1944 and press 2.
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Directions to DANVERS location: 

  • Address: 140 Commonwealth Ave Suite 202, Danvers, MA 01923
    Google maps link click here
  • After entering the building, take the elevator to the second floor.
  • When you exit the elevator, go directly to your right and enter suite 202.  
  • If you have difficulty finding the office, call the Danvers Emerge Ketamine front desk line at 781-776-1944 and press 3.
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